Q: When will my order be shipped?
A: All orders are processed within 1-3 business days. Business days do not include weekends or holidays.
Q: When will my order arrive?
A: We provide multiple shipping options to choose from. First Class Mail without tracking takes 5-7 business days, and Standard Shipping with tracking takes 2-5 business days.
Q: Why does my tracking information not show up?
A: Tracking information can sometimes take up to 24 hours to update after being shipped out.
Q: What kind of vinyl do you use?
A: We use Oracal 651 outdoor rated vinyl, with a lifespan of 5-6 years.
Q: How do I apply the decal?
A: To apply decals, first peel off the wax paper on the back. Then, take the transfer tape (top layer) and carefully lay one end of it down on a clean surface and use a squeegee/credit card/anything flat and hard to smooth it out as you lay it across the surface. Then, carefully peel up the transfer tape at a sharp angle to help the vinyl stick to the surface instead of the transfer tape. You may need to use your fingers to help pull the vinyl off the transfer tape if it is not wanting to stick on the surface very well.
Q: Will you accept returns/exchanges?
A: We can accept returns and exchanges as long as the buyer pays for return shipping and the item is unused and in acceptable condition to be resold.